USCIS Case Status Inquiries

USCIS has issued instructions on making inquires with four Service Center. The step-by-step instructions are as follows:

Step 1: contact the National Customer Service Center at 1-800-375-5283.

Step 2: if more than 30 days have passed since your contacted the NCSC, you can email the proper USCIS Service Center to check the status of your case.

California Service Center:
Vermont Service Center:
Nebraska Service Center:
Texas Service Center:

Step 3: in case you do not receive a response within 21 days of contacting the Service Center, you may email the USCIS Headquarters Office of Service Center Operations by email at

For more information on USCIS and its program, visit